Training Course Terms & Conditions

References

Within these terms and conditions there are various words which have specific meaning and reference to:
“we”, “our” and “us” all refer to Lindsay Owens Aesthetics Academy Ltd
“you” & “your” refers to the client

Training Course Booking Procedure

Lindsay Owens Aesthetics Academy Ltd reserves the rights to decline or refuse admission to any or all of its training courses.

Whilst we have a 97% pass rate, if on a rare occasion you do not pass the CPD certification, you will need to return for further training, and will be required to pay a set daily charge of £300 to cover the time and products.

Lindsay Owens Aesthetics Academy Ltd reserves the right to cancel or change the planned training courses with reference to dates, locations, and course content.

Any changes pursuant to clause 2.3 will be notified to you a minimum of 48 hours in advance of the planned time of the course, to a maximum of 3 times.

Irrespective of circumstances Lindsay Owens Aesthetics Academy Ltd accepts no liability for any loss of earnings or expenses or other cost incurred by you.

All pre-study must be completed in order for you to attend your course and we require that you have a good understanding before coming onto your practical day as theory will not be covered in person, so it is imperative that you have a good knowledge of the subject you are taking. Please make sure you read your manuals thoroughly and take notes.

Lindsay Owens Aesthetics Academy Ltd retains the right at all times to change any named tutor.

Prices may vary from time to time due to discretionary discounted offers.

 

Payment

You may pay for your courses by the following methods:

BANK TRANSFER.

Account Name: Lindsay Owens Aesthetics Academy Ltd

Sort Code: 60-83-71

Account Number: 86941658

Reference: Your full name.

CARD – VISA DEBIT OR MASTERCARD

CASH (Bring I.D. and proof of address)

 

PAYPAL – contactus@lindsayowensspmu.co.uk

 

FINANCE WITH PAYL8R / Please ask us for the finance application form and we will send this across to you. – *Lindsay Owens Aesthetics Ltd is an Introducer. Appointed Representative of Social Money Ltd, t/a Payl8r Credit is subject to a creditworthiness and affordability assessment.

 

Full payment of the course must be paid to secure your place on the course. A confirmation of your place will then be sent to you via email. Only when this is received is your place secured subject to clause 3.3 below.

All payments made to secure a place on training are non-refundable.

Pursuant to section 3.3, the full balance must be paid upfront of the course date with which the discounted or discretionary course applies. The full balance must be paid upon booking irrespective of changes made under section 2.3 and 2.3.1.

The only exception to clause 3.2 is:
Whereby you have signed a contract with (Payl8r) to obtain finance in which case the full amount of the course is paid.

Full payment for a course confirms acceptance of all terms and conditions.

 

Course cancellations, postponements & refunds

 

Combined Online Course & Classroom Course

By completing your registration for a course and making a payment of full, you agree to the following Terms and Conditions:

You have the right to cancel your booking at any time under the following terms:

Any course cancelled after registration – admin fee of 30% of the course price applies (which will not be refunded), remaining monies will be refunded. You need to request the course cancellation 14 working days after you have signed up and paid for the course, if the online theory / manual online has been accessed you will not be eligible for a refund.

You are not eligible for any refund if you made a request for course cancellation less than 14 working days once signed up.

The right to cancel does not apply once we have issued your login detail for online study platform before receiving your cancellation request to us.

Lindsay Owens Aesthetics Academy Ltd reserves the right to cancel a course if number of delegates have not reached the minimum required to run the course effectively. The company also reserves the right to cancel in the event of an unforeseen circumstance which disables a safe training environment. In the event of a cancellation, we will arrange for an alternative course date.

All refund requests to be sent to admin@lindsayowensaesthetics.co.uk where we intend to respond within 5 working days.

 

 

Online Courses (Distance Learning)

By completing your registration for a course and making a payment of full payment, you agree to the following Terms and Conditions:

Under this refund policy and under guidance of the Consumer Contracts Regulations 2013, you may cancel your purchase of the course within the period of 14 calendar days (cancellation period) from the date on which the contract of purchase is concluded. Please note that, the right to cancel does not apply once we have issued your login detail for online study platform before receiving your cancellation request to us.

Once a course has been redeemed, we cannot grant a refund. All refund requests to be sent to admin@lindsayowendaesthetics.co.uk

Discounted Courses

All courses that are discounted or have a discretionary price reduction attached are non-refundable.

 

Course Postpone – Classroom Courses

If you need to postpone your course, you need to make a request 14 working days before the course starting date at no additional cost. If you are not able to make a request for course postpone less than 14 working days before the course starting date, there may be additional cost incurred

 

Refund Procedure

Any refund will take up to 30 days to process.

 

Covid 19 Terms and Conditions

Due to the current pandemic, we are following strict measures from UK Government and Public Health England to ensure the safety of all staff, students, models and clients at Lindsay Owens Aesthetics Academy Ltd. Therefore, if at any point models that have been booked in for you during your course unfortunately have to cancel due to any of the following: showing symptoms of Covid19, a family member is tested positive for Covid19, self-isolating, waiting for results from a Covid19 test, then we as a company cannot allow the appointment to go ahead. 

 

We cannot be held responsible for cancellations that happen on the day or at least 48 hours prior to your course. Due to high numbers of cancellations, this could result in courses being cancelled and rescheduled as a last result to ensure the safety and competency of our students in that they have the required number of models to be certified.

We understand during this time we have had more cancellations than usual and cannot be held responsible due to unforeseeable circumstances that are out of our control and for following Covid19 safety guidelines. 

Therefore, as we want to ensure your level of competency during your training at Lindsay Owens Aesthetics Academy Ltd, we are more than happy to offer you a free CPD day at a later date to acquire additional models and secure your confidence in your chosen practice. We deeply appreciate your understanding during this difficult time.

 

Change of date or time

All requests to amend your course booking date or time must be made via email to admin@lindsayowensaesthetics.co.uk

All successful requests to change a date or time of a course booking will be limited to a maximum of one (1) occasion.

Lindsay Owens Aesthetics Academy Ltd cannot guarantee you a place on an alternative course date or time but will endeavour to find an alternative.

Should an alternative not be found Clause 4 (above) shall apply.

 

Data

In confirming a training course with Lindsay Owens Aesthetics Academy Ltd, you agree to us using any data you submit in order to process your order.

Any subsequent use of your data will be agreed between us via another agreement

 

Models

Lindsay Owens Aesthetics Academy Ltd will use its best endeavours to facilitate live models for all courses where appropriate. In the event that pre-booked models cancel and the tutor agrees the student has not seen the requisite number of models, Lindsay Owens Aesthetics Academy Ltd will use its best endeavours to offer a date to return to complete your practical with an agreed number of live models.

 

Complaints

Any and all complaints will be dealt with as quickly as possible as per our complaints policy. All complaints must be sent, in writing, to admin@lindsayowensaesthetics.co.uk

 

Conduct Whilst on Lindsay Owens Aesthetics Academy Ltd Premises

All students are to arrive to all courses with appropriate foot wear and suitable clinical clothing (scrubs, tunic etc.)

Hair must be kept up and tidy also nails must be kept at an Appropriate length.

When working in a professional environment we expect all students to behave in a professional manner to both staff and Models.

 

 

Disability & Reasonable Adjustment Policy

Lindsay Owens Aesthetics Academy Ltd have the above policy in place, which we are happy to discuss if you think it may be relevant to you.
A reasonable adjustment involves making a change to the way that we usually do things to ensure that we are fair to all of our clients. This may involve:

departing from our usual practice in the way we do things, if we find that the current position places that person at a substantial disadvantage, for instance by allowing more time than we usually would for someone to respond or provide information; or

providing specialist equipment or additional support, such as a sign language interpreter for a meeting or event; or

making sure our buildings do not present obstacles for disabled people, for instance by providing ground level access and provision for the required activity.

We will not make assumptions about whether a disabled person requires any adjustments or about what those adjustments should be. We will discuss the requirements with the person concerned and seek to reach agreement on what may be reasonable in the circumstances.

 

Food Allergies

Lindsay Owens Aesthetics Academy Ltd would also like to know if you have any food allergies or intolerances to food or anything else which may affect your time with us. Please let us know in advance if you think this affects you.

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